Shipping policy

Shipping Policy

Order Processing

Orders are generally processed and dispatched as quickly as possible during business days. Processing times may vary depending on product availability, order volume and supplier availability.

If there is an unexpected delay with your order, we will contact you where appropriate.

Australia-Wide Shipping

Power Parts Australia ships orders Australia-wide using Australia Post and selected courier services.

Shipping costs are calculated at checkout where available and may vary depending on the size, weight and destination of the order.

Delivery Times

Delivery times vary depending on your location and the shipping service used. Any delivery timeframes provided are estimates only and may be affected by circumstances outside our control, including courier delays and peak periods.

Tracking information will be provided where available once your order has been dispatched.

Incorrect Shipping Details

Customers are responsible for providing accurate delivery information when placing an order. Please contact us as soon as possible if you notice an error in your shipping details.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Damaged or Missing Deliveries

If your order arrives damaged, or you believe an item is missing from your delivery, please contact us as soon as possible at info@4wdpowerparts.com.au with your order details and, where applicable, photographs of the package and contents.

We will assist in investigating the issue with the relevant shipping provider.

Questions About Shipping

For questions regarding shipping or an existing order, please contact us at info@4wdpowerparts.com.au